Safety is not an option, it is our commitment.
Our priority is to protect your money and your identity with the highest standards of financial and technological security.
Identity protection
Biometric identity and two-factor authentication:
Your access is protected with advanced authentication that ensures only you can log in to your account.
Anti-fraud control processes:
We comply with local regulations and the European Anti-Money Laundering Directive (AML), applying KYC (Know Your Customer) procedures in accordance with the highest industry standards. We have robust compliance systems in place that enable us to monitor, prevent and mitigate operational and legal risks, ensuring rigorous identity verification and early detection of fraudulent activity from the first point of contact.
Fraud protection
Our systems use artificial intelligence algorithms that detect and block high-risk transactions or scam attempts before they affect your money.
A customer service team always available for you
Always with you
Our specialised customer service team is available to assist you, answer your questions and respond quickly to any incident.